Frequently Asked Questions (FAQs)

What is Kingta all about?

At Kingta, we celebrate your unique style with our curated collection of luxury handbags. Our selection features premium, one-of-a-kind handbags designed to elevate your fashion and showcase your individuality. Each item is handpicked with care and attention to detail.

How do I place an order?

Ordering from Kingta is easy! Simply browse our collections, select the handbag you love, choose your preferred color or size, and click “Add to Cart.” Once you’re ready, proceed to checkout to complete your purchase.

Can I modify or cancel my order after it’s been placed?

We process orders quickly, but we understand that things can change. If you need to modify or cancel your order, please contact our customer support team within 24 hours of placing your order, and we will do our best to assist you.

Do you offer international shipping?

Currently, Kingta ships only within the United States. International shipping is not available at this time.

What is your return policy?

We want you to love your Kingta purchases! If you’re not fully satisfied, you can return your items within 30 days for a refund or exchange, as long as they are in their original condition. Please refer to our Return Policy page for more detailed instructions.

How can I track my order?

Once your order has shipped, you can easily track it by visiting the “Order Tracking” page from the Main Menu on our website. Simply click on the option to view the status of your shipment.

Are your products sustainable?

At Kingta, sustainability is a priority. We carefully source materials and partner with ethical manufacturers to ensure that each product reflects our commitment to both quality and the environment.

How can I contact customer service?

Our customer service team is here to assist you! Reach out via the contact form on our website, or email us at support@kingta.shop. We aim to respond to all inquiries within 24 hours.

What if I receive a damaged item?

While we take great care in packaging your order, if you receive a damaged item, please contact us within 48 hours of delivery with photos of the damage. We’ll resolve the issue swiftly and arrange for a replacement.

FOR MORE INFORMATION:

Trade Name: Kingta
Support: 24/7 
Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Business Number: +1 (423) 845-4075
Business Mail: support@kingta.shop
Business Address: 697 Barlow Avenue, Staten Island, New York, 10312, United States